Last Update: June 24, 2025

At Rare Jane, your privacy is just as important as your peace of mind. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

  1.  What We Collect

When you browse or shop on www.rarejane.com, we may collect the following information:

  • Personal Information:
    Name, email address, phone number, shipping/billing address, and payment details during checkout.
  • Order Information:
    Product preferences, order history, sizing, and customer service interactions.
  • Device Information:
    Browser type, IP address, time zone, and cookies for performance and personalization.

  1. How We Use Your Information

We use your information strictly to:

  • Process and fulfill your orders
  • Provide customer care and updates
  • Send transactional or promotional emails (if you opt-in)
  • Improve your browsing and shopping experience
  • Comply with legal obligations

We do not sell or rent your personal data to third parties. Ever.

  1. Marketing & Communication

You may receive marketing emails, product launches, and updates — but only if you subscribe. You can unsubscribe at any time using the link in our emails or by contacting us.

We occasionally use platforms like Instagram, TikTok, and Pinterest to connect with our community. Your social media data is governed by their respective policies.

  1. Payments

All payments on Rare Jane are securely processed via trusted third-party providers (Stripe for CashApp / Card Payments, &  CamPay for MoMo / OM). We do not store your full credit card information on our servers.

  1. Data Storage & Security

Your information is stored on secure servers and protected with modern encryption tools and access restrictions.

We take reasonable precautions to safeguard your personal information — but as with any platform, 100% security cannot be guaranteed.

  1.  Cookies

Our site uses cookies to:

  • Remember items in your cart
  • Help you log in faster
  • Tailor product suggestions and promotions

You can control cookies in your browser settings, but disabling them may affect site functionality.

  1. Your Rights

If you are located in a jurisdiction like the EU or UK, you have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To make a request, please email us at hello@rarejane.com.

  1. Retention

We retain your data only as long as needed to provide you services and as required by law (e.g., for accounting or fraud prevention).

  1. International Access

Rare Jane ships globally. If you’re visiting from outside our primary operating country, know that your data may be transferred to servers located in other countries with different data laws.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted here. Continued use of our site means you agree to the current policy.

  1. Contact Us

Have questions? We’re here to help.
Reach out to our customer care team:

Email: hello@rarejane.com
WhatsApp: +237 683 1169 07